Data Protection Policy

Vaji Life Privacy Policy — How We Keep Your Data Safe

From your name and mobile number to your payment details — here's a straightforward explanation of how every piece of information you share with Vaji Life is kept secure.

Updated: January 2026 SSL encrypted Your Data Is Never Sold
Our three core commitments
Data Is Never Sold
Your data is never sold to any third party.
Encryption protection
All data is protected with 256-bit SSL encryption.
Your control
You have the right to view, correct, or delete your personal data.

Our Commitment to Your Privacy

Six core principles that guide how we handle your data

Minimal Data Collection

Only the data necessary to provide our services is collected. We do not ask for anything beyond what is needed.

Maximum security

The entire path from our servers to your device is encrypted. Data is stored in hashed form in our databases.

Purpose-limited use

Your data is used only for the purpose it was collected. Separate consent is required for marketing or advertising use.

Deletion after the retention period

Data is not held beyond legal requirements. After account closure, it is deleted within the defined retention period.

Never sold to third parties

Your data is never sold to advertisers, data brokers, or any third party under any circumstances.

Your rights come first

Vaji life fully respects your right to access, correct, or request deletion of your personal data at any time.

Table of Contents

When you create an account, play games, or make a payment on Vaji Life, certain information is shared with us. This Privacy Policy explains what data is collected, how it is stored, who it is shared with, and what rights you have.

Rezaul from Barishal once asked — "Will anyone else be able to see my bKash number if I provide it?" It's a question many users have, and the answer is no. Your payment details are used solely for transaction verification. At vaji life, protecting your privacy isn't just a legal obligation — it's part of who we are.

1

What Information We Collect

Vaji Life collects data in three ways — what you provide directly, what is collected automatically while you use the platform, and what we receive from third parties such as payment gateways.

Data Type What's Included When data is collected
Identity Information Full name, date of birth, national ID number Registration & KYC
Contact Information Mobile number, email address At Registration
Financial Information BKash/Nagad/Rocket number, transaction ID On deposits and withdrawals
Device information IP address, browser type, operating system At Every Login
Gaming activity Betting history, wins and losses, preferred games During Use
We never collect your full payment card number or bank PIN. Payment gateways process that information directly.
2

How Your Information Is Used

Vaji Life uses your data only for specific, legitimate purposes. It is never used beyond that.

  • Account management: To verify logins, process password resets, and maintain account security.
  • Payment processing: To process deposits and withdrawals and to prevent fraud.
  • KYC Verification: To verify identity and comply with anti-money laundering regulations.
  • Customer support: To resolve issues and view support history.
  • Platform Improvement: To understand which games and features are used most — without identifying you personally.
  • Marketing: Promotional offers will only be sent with your consent.

You can opt out of marketing emails or SMS at any time from your account settings.

3

Who your data is shared with

Vaji Life does not sell your personal data to any advertising company or data broker. However, limited information is shared with a few trusted partners to keep our services running.

  • Payment processor: bKash, Nagad, Rocket — only the information necessary to verify transactions.
  • Game Provider: Pragmatic Play, Evolution, and others — user ID and session data shared for game operation.
  • KYC Services: Identity verification provider — used solely to confirm your identity.
  • Law Enforcement: Under court order or legal obligation — limited data may be disclosed.

Each of these partners is bound by a confidentiality agreement. They may not share your data with anyone else without Vaji Life's authorization.

4

Cookies & Tracking Technologies

Vaji Life uses cookies on its website. Cookies are small files saved to your browser that help the platform recognize you on your next visit.

  • Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Performance cookies: To measure how quickly pages load.
  • Preference Cookies: Used to remember your language or theme preferences — you can disable this at any time.

You can clear cookies at any time from your browser settings. Note that disabling essential cookies may cause login issues.

5

How Long Your Data Is Retained

Vaji Life does not retain data longer than necessary. However, certain information must be kept for a specified period for legal compliance.

  • Active account data — retained until the account is closed.
  • Financial transaction records — retained for up to 5 years in compliance with anti-money laundering laws.
  • KYC documents — up to 3 years after account closure.
  • Gaming history and betting records — 2 years.
  • Once the retention period expires, data is securely deleted or anonymized.
6

Security measures

Vaji Life employs industry-leading technical and organizational measures to keep your data secure.

  • 256-Bit SSL Encryption: All data transfers are encrypted — unreadable by any third party.
  • Two-Factor Authentication (2FA): OTP or authenticator app protection at login.
  • Suspicious activity detection: Unusual logins or transactions are automatically detected and you are alerted.
  • Server Security: Firewalls, regular security audits, and penetration testing.
  • Staff Training: Only authorized personnel have access to your data, and they receive regular security training.

In the event of a security breach or data leak, we are required to notify affected members within 72 hours.

7

Your Privacy Rights

As a Vaji Life member, you have the following rights over your personal data:

Right to access your data

You can request a full list of the personal data vaji life holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

You may request that we stop processing your data for specific purposes.

To Exercise Your Rights support@vajilife.betEmail us at. We typically respond within 30 days.
8

Children's privacy

Vaji Life strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we find evidence that a minor has created an account, that account will be closed immediately and all collected data will be deleted as quickly as possible.

If you believe a minor's information has been submitted, please contact support immediately.

9

Changes to the Privacy Policy

Vaji life may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via SMS to your registered mobile number or by email.

  • Minor updates will be published on this page along with the date they take effect.
  • Continued use of the platform after an update constitutes acceptance of the revised policy.
  • If you do not agree to the updated policy, you may request to close your account.
10

Contact & Complaints

For any questions, complaints, or to exercise your privacy rights, please get in touch with us. The vaji life Data Privacy Team responds in Bengali.

  • Email: support@vajilife.bet
  • Live Chat: 24/7 Support in Bengali
  • Response time: Typically within 48 hours
Last updated: January 2026. This policy is reviewed on a periodic basis.

Security FAQs

What You Need to Know to Keep Your Account Secure

Setting up two-factor authentication (2FA) is straightforward. Log in to your account and tap the profile icon in the top right corner. Look for the "Security Settings" or "Security" option. There you will find the option to enable two-factor authentication. Two methods are available — SMS OTP, where a code is sent to your mobile each time you log in, and an authenticator app such as Google Authenticator. The SMS method simply requires you to verify your phone number. The app method requires you to scan a QR code. Both methods provide a backup code — make sure to write it down somewhere safe. If you ever lose your phone, you can use this code to access your account. With 2FA enabled, no one can log in even if they know your password.

It might seem frustrating at first, but the fix is straightforward. vaji life temporarily locks your account after several failed password attempts — this is a security feature designed to protect you. Start by waiting 15–30 minutes, as the account often unlocks automatically within that window. If it doesn't, click the "Forgot Password?" link on the login page to reset your password — an OTP will be sent to your registered number. If that still doesn't work or you're not receiving the OTP, reach out to a live agent via the support chat. Once your identity is verified, your account will be unlocked manually. To avoid this in the future, keep 2FA enabled and consider using a password manager.

Your data is protected — get started with peace of mind

Your privacy is our top priority at Vaji Life. Start gaming from as little as ā§ģ200 via bKash in a secure environment.

Register Securely Log In

By registering, you agree to our Privacy Policy and Terms & Conditions. For users 18+ only.

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